Return and Exchange
We want you to love your new purchase, But if, for some reason, You want to exchange, or refund for a store credit. you are most welcome to within 14 days.
- You will receive the product as shown in the image with slight colour variation depending on your screen. That's our guarantee. If you don’t, then FULL REFUND.
- Due to the nature of our couture gowns, they are exclusive, only exchange.
- You may exchange/ or refund for a store credit within 14 business days from the date you have received the product.
- Please inform us through email at email@example.com within 24 hours if you want to exchange/ refund for a store credit.
- We will send you our shipping address as soon as we received your request.
- Item must be returned as bought, Unwashed, Unworn, Undamaged and odourless otherwise we wouldn’t accept your request.
- PLEASE NOTE : SALE items and Custom made dresses are NON –Exchangable.
- Customer pays for their own Shipping for Exchange/ Refund Credit.
- Please go through our size guide before purchasing. We only carry selective and limited quantities in order for our customers to feel exclusive and special.