RETURNS & EXCHANGES

Return and Exchange

You have our 100% guarantee, you will receive the same product as shown.
Store Address:1859 Lawrence Avenue East. M1R 2Y3. Scarborough, Ontario. Canada.

Exchange Policy

Due to the Current Covid situation, we are unable to accept any returns or exchanges.

Post Covid, we will gladly offer a exchange within 5 days from the date you received your order. Unfortunately we cannot offer an exchange once 5 days have past. All returns must be postmarked within 5 days of receiving your order.

  • Please inform us  as soon as you receive your package that you want to exchange (24hrs), or exchange is nullified. modernnisa@hotmail.com/ info@modernnisa.com.
  • Please follow our size guide and the measurements before placing your orders.

To be eligible for a exchange your item must be unworn in the original condition with tags attached. To complete the return we require the packing slip or order receipt.

Once your return is received and inspected, we will send you a confirmation email to notify you that we have received the item.

Only full priced items can be exchanged, all sale items are FINAL SALE.
The customer is responsible for paying for shipping costs for returning exchange items and receiving the new item.

Please use a trackable shipping service or purchase shipping insurance when you are returning a item for exchange. The customer is responsible any fees or taxes that incur when the item is returned. We are not responsible for any lost items.
The customer is responsible for paying for shipping costs for returning and receiving your new item.

 

Terms & Conditions:

The goods must be returned to us intact, unworn, undamaged. Any scent or marks on the item then the exchange will be null. 
We will not be able to accept the exchange of any item where there is evidence that the product is worn. In the interest of hygiene, we do not offer an exchange on items where any or all tickets/tags have been removed or broken.

Still unsure? contact us and we will gladly help you.

modernnisa@hotmail.com/ info@modernnisa.com

Let us know how we can help you to make your shopping more enjoyable.

Thank you for shopping with us.