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Returns & Exchanges

Return and Exchange

 We want you to love your new purchase, But if, for some reason, You want to exchange, or get a store credit. you are most welcome to, within 10 days from the day you receive.

  • Please go through our size guide before purchasing.  We only carry selective and limited quantities in order for our customers to feel exclusive and special.
  • You will receive the product as shown in the image. That’s our guarantee. If you don’t, then FULL REFUND.
  • Due to the selective and exclusive nature of our couture gowns, we offer, only exchange or store credit.
  • You may exchange or get a store credit if the size is not available within 10 business days from the date you have received the product.
  • Please inform us through email at within 1 or 2 days if you want to exchange/ get a store credit and the reason why, you want to exchange.
  • We will send you our shipping address as soon as we received your request.
  • Item must be returned as bought, with original tags, Unwashed, Unworn, Undamaged and odourless otherwise we wouldn’t accept your request.
  • PLEASE NOTE : SALE items and Custom made dresses are NON –Exchangable.
  • Please NO DISCOUNT on products on SALE.
  • Customer pays for their own Shipping for Exchange/ Store Credit.

Limited time offer, 10% off on all products. Use coupon code nisa10. Dismiss