Free shipping on orders $250+ CAD

SHIPPING AND EXCHANGE

  1. Exchange Policy – Online Purchases Only

At ModernNisa, we are committed to you and your happiness. In order for us to offer you amazing prices, and exclusive selection in North America we house only limited quantity of a product and therefore cannot process returns except in a very qualified circumstance.

DISCOUNTED/SALE ITEMS ARE FINAL SALE 

We have an exchange policy, no return. If you are unsure about your size, please do contact us, info@modernnisa.com/modernnisa@hotmail.com we are here to help.

  • Please contact us 24 hours after receiving the products at info@modernnisa.com/modernnisa@hotmail.com or exchange is nullified
  • Exchange is within 5 days after you receive the item. If we do not receive the items in 7 days then the exchange is nullified. Please use a traceable return. 
  • The product(s) must not be worn, washed or otherwise damaged in any way. 
  • You will be responsible to pay the return shipping and reshipping fees
  • At any time, ModernNisa reserves the right to refuse an exchange, if the returned product shows any sign of being worn or when the reason for return is that the product was ordered without reading the product description carefully. 
  • Shipping costs are non-refundable. 
  •  Color Matching – Online Purchases
    Due to the limitations of the current electronic display devices, it is NOT possible to accurately ascertain the color of an item,  Please try to see our videos on YouTube and TikTok. Any exchanges due to color mismatch are subject to a restocking fee of up to 35%.
  • In-store prices might be different than what is listed on the website prices and can not be issued a difference.

 Physical Store Purchases: All sales are final for in-store purchases  

 SHIPPING: Canada and USA 3-7 business days

Worldwide Shipping

We usually dispatch orders within 24-48 hours. Delivery times vary based on selected service and destination. Regular post ranges from 6 to 25 working days depending on the shipping address.

Express Shipping

We offer express delivery to most locations with tracking available. Express shipping is generally 2-7 working days for the US, Canada, and anywhere from 5-13 working days for other countries.

Customs Fees

Extra duties and taxes may apply. ModernNisa will not be responsible for any customs and duties charged to a customer. If you’d like to find out more please email us at info@modernnisa.com

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